Our bioinformatics team works through custom or tailor-made projects. It is a fee for service contract designed to offer our customers with the highest level of versatility and flexibility. These contracts are structured around clearly-set objectives, milestones and timelines. Once the general objective of the project is set by the customer Progenus draw up a detailed contract proposal outlining a stepwise approach, each step consisting in the development of a well-defined software module (or solution) that will be implemented and validated by the customer’s site within a preset and commonly agreed time schedule. After the contract is signed the actual work at Progenus starts upon the reception of a first up-front payment. The invoicing of any milestones is only triggered when the corresponding module/solution is validated by the customer. The customer remains free to opt out of the contract anytime after the completion of any milestones to either stop or uphold or redirect the course of the work.